Bit1 FAQ — all your questions answered here

To register on bit1, you'll need a valid email address or mobile number, your full name, date of birth, and a strong password. Registration is completely free and takes just 2 minutes. You must be 18 or older. For more details Registration page View.

Yes. After registration, a verification link will be sent to your email. Simply click the link to activate your account. If you don't receive the email, check your spam folder or use the resend option.

Each person may only register one account. Creating multiple accounts may result in permanent suspension of all accounts and forfeiture of any balance. Please review our Terms & Conditions View.

login page Go to the login page and click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link will be sent within 15 minutes. The link is valid for 15 minutes.

Yes, you can request account closure at any time. Send an email to support@bit1.ws. Make sure to withdraw any pending balance before deletion. A temporary self-exclusion option is also available for responsible gaming — Responsible Gaming View page.

You can deposit at bit1 via:

• BKash, Nagad, Rocket (Mobile Banking)
• Visa & Mastercard
• Bank Transfer
• Crypto (USDT, BTC)

Minimum deposit is ৳500. All methods are credited instantly.

bKash and Nagad withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Crypto withdrawals depend on network conditions. Completing KYC verification helps speed up the process.

Minimum withdrawal is ৳1,000. Standard accounts can withdraw up to ৳50,000 per day. VIP members have separate limits. For details, Terms & Conditions View.

bit1 does not charge any withdrawal fees. However, your payment provider (bKash, bank, etc.) may apply their own transaction fees. Network fees apply to crypto withdrawals.

First, wait 30 minutes — credits can sometimes be delayed. If it still hasn't appeared, email support@bit1.ws with your transaction reference number and we'll investigate and resolve it promptly.

A welcome bonus is automatically credited on your first deposit after registration. Bonus amounts and terms may vary from time to time. To see the latest offers Bonus page Visit.

No, bonuses cannot be withdrawn directly. Each bonus has a wagering requirement — once you've bet the required number of times, the bonus converts to real balance and can be withdrawn at any time.

Enter your code in the "Voucher Code" field at the time of deposit. If the code is valid, the bonus will be applied automatically. To find active voucher codes Voucher Page View.

Weekly cashback is credited to your account every Monday morning. A minimum bet amount during that week is required to qualify. Details Bonus page available.

At bit1, you can bet on 30+ sports including cricket, football, tennis, kabaddi, badminton, and basketball. All major tournaments are covered — IPL, BPL, Premier League, World Cup, and more. To find out more Bet Page View.

Live Betting lets you place bets in real time as the match unfolds. Odds shift moment to moment, so placing the right bet at the right time increases your chances of winning. A fast internet connection gives you the best Live Betting experience.

If a match is cancelled or rescheduled, the full bet amount is generally refunded. For parlay bets, the cancelled event is removed and the remaining selections are settled accordingly.

bit1 uses decimal odds. For example, a ৳100 bet at 2.50 odds returns ৳250 if you win (stake included). The higher the odds, the greater the risk — but also the bigger the potential payout. For a detailed case study here available.

Yes. bit1 uses 256-bit SSL encryption. Your personal information is never sold to third parties. To learn more Privacy Policy read.

Go to Account Settings → the "Security" tab → "Enable 2FA". You can activate 2FA on your mobile using Google Authenticator or SMS OTP. Once enabled, an additional code will be required at every login.

bit1 will never ask for your password via email or SMS. If anyone claiming to be bit1 requests your password, it's a scam. Report it immediately at support@bit1.ws and change your password right away.

bit1 offers Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Teen Patti, slots, fishing games, and much more. Over 500 games are waiting for you. See Popular Games page.

All games on bit1 run on certified RNG (Random Number Generator) technology, meaning every outcome is completely random and no one can manipulate results. Live games are streamed in real time, ensuring full transparency.

Jackpot winnings are credited to your account automatically. For larger jackpots, our team will contact you by email to verify and process the payment. on the Jackpot page Learn more.

Absolutely. bit1 is fully mobile-optimized. You can download the Android or iOS app, or simply play directly from your browser. on the Platform page you'll find the app download link.